A key managerial position is available with our client who have multiple branches across Dublin.
The Nuts and Bolts!
In this job, you will be managing a team of HGV mechanics, allocating work, indicating the time allowed and monitoring progress. You must be a qualified and experienced HGV Mechanic yourself in order to be able to perform this job as you will be quality checking the output of work.
There are systems in place to ensure high levels of labour utilisation and efficiency which you will monitor and maintain. Your responsibility is to ensure that all work is completely satisfactorily and in accordance with the service level agreement in place with the client.
Your experience as a HGV mechanic will allow you to support and troubleshoot any technical repair queries from the team of operatives. You will also carry out road testing and quality control inspections as necessary.
Other areas of responsibility will include reporting, completing all job related paperwork and communicating with the relevant key account managers and the Service Manager regarding the project and any issues or concerns that you have. You will also communicate regularly with the client and ensure that no additional work outside the scope of the project is completed without prior approval.
You will be expected to deliver professional and efficient customer service at all times and lead by example, setting the standard for the technicians, body specialists and general operatives.
Needless to say, health and safety is paramount and any faulty equipment, safety issues or near misses must be reported immediately.
Your people management responsibilities will include the identification of training requirements for your project team and ensuring that all maintain high standards of housekeeping throughout the workshop. You will conduct regular 1-1 meetings and discuss individual performance with each team member.
What You Need:
As mentioned already, you need to be a qualified HGV Mechanic with at least five years post apprenticeship experience. You’ll need to be able to use a computer well including MS Word and MS Excel. You’ll be a people person with excellent communication and customer service skills but you’re also a people manager and can get the best out of your team through motivation and leading by example. A PSV licence would be an advantage but is not essential.