Due to expansion our Client is looking for a Service Administrator on a full-time basis. In this busy fast paced role, you will report to the Service Manager and the General Manager. You will work as part of a small admin team and undertake all administrative tasks required to ensure the smooth running of the service department
Key Responsibilities and Accountabilities
Dealing promptly and efficiently with telephone and email queries from clients, sub-contractors and staff.
Updating and maintaining call logging portals including in-house AFS System and client specific systems.
Ensuring all clients receive an excellent service
Assisting other members of the admin team when needed
Other ad-hoc tasks and projects as required ensuring the smooth running of the office.
Skills, knowledge, qualifications required for the job
•Friendly, enthusiastic and a good team player
•Excellent interpersonal and communication skills
•Efficiency, accuracy, attention to detail
•Self-motivated and willing to take the initiative
•Aptitude to work without direct supervision
•Strong organizational skills with the ability to adapt and successfully multi-task
•Excellent IT Skills – Word, excel, Internet, databases
•Attention to detail
•Minimum 5 years’ experience in similar environment
•Working as part of a team
•Ability to work in a fast-paced department.
Salary 32K to 34K
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