Claims Officer - Both French and Arabic, Dublin West, €20K - €30K
Claims Officer with both fluent French and English or Arabic and English.
Our client is Headquartered in Dublin West, They are one of the worlds most recognized brands with a culture that fosters entreprenureship and leadership. Diversity and Inclusivity is also one of it's most important principals.
The role of Claims Officer involves processing medical claims for clients Internationally. Ensuring a high standard of customer service while processing claims. This role within the claims department is a very fast paced and challenging environment dealing with high volume cases , with many different languages used and a mixture of cultures.
-Process claims within the agreed company KPI's, and adjudicate each claim in accordance with company policy benefits to achieve company loss ratio targets
-Ensure accurate, transparent and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a high level of customer satisfaction
-Contribution to the team by meeting achieving personal and team targets
-Analyze and identify possible duplicate payments, non-disclosure and fraudulent claims in line with company policy
-Assisting with internal customer queries in a professional manner is required in order to produce cohesive relationships accross internal departments
-Other Ad hoc duties as required
-Previous experience in a customer service role, in an administrative capacity
-Experience working in to KPI's in a fast paced environment with tight deadlines
-Fluency in English, Arabic and French is essential to this role
To be succsefull in this position the candidate requires:
-Strong communication (verbal & written essential)
-Ability to work on own initiative but also to colaborate with colleagues when required
-Honesty and Integrity
-Ability to work under pressure
-Results driven and solution oriented
-Strong Knowledge of Microsoft Office (Excel, Word)
Our client offers an exciting career with numerous oppurtunities to develop proffesionally within the organisation. If you want a career with a company that encourages thinking outside the box and welcomes new and fresh thinking then this is the role for you.
You can contact Michael Fallon @01-6965563