Job Ref No. 899874

Claims Officer – French or Arabic Speaking

Claims Officer - Both French and Arabic, Dublin West, €20K - €30K

Category - Insurance Multilingual

Role - Claims Officer – French or Arabic Speaking

Location - Dublin

Salary - €20K - €30K

Recruiter - Deirdre moore




Claims Officer with both fluent French and English or Arabic and English.

Our client is Headquartered in Dublin West, They are one of the worlds most recognized brands with a culture that fosters entreprenureship and leadership. Diversity and Inclusivity is also one of it's most important principals.

Claims Officer 
The role of Claims Officer involves processing medical claims for clients Internationally. Ensuring a high standard of customer service while processing claims. This role within the claims department is a very fast paced and challenging environment dealing with high volume cases , with many different languages used and a mixture of cultures.

Key Responsibilities 
-Process claims within the agreed company KPI's, and adjudicate each claim in accordance with company policy benefits to achieve company loss ratio targets
-Ensure accurate, transparent and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a high level of customer satisfaction
-Contribution to the team by meeting achieving personal and team targets
-Analyze and identify possible duplicate payments, non-disclosure and fraudulent claims in line with company policy
-Assisting with internal customer queries in a professional manner is required in order to produce cohesive relationships accross internal departments
-Other Ad hoc duties as required

Experience Required
-Previous experience in a customer service role, in an administrative capacity
-Experience working in to KPI's in a fast paced environment with tight deadlines 
-Fluency in English, Arabic and French is essential to this role

To be succsefull in this position the candidate requires:

-Strong communication (verbal & written essential)
-Ability to work on own initiative but also to colaborate with colleagues when required
-Honesty and Integrity
-Ability to work under pressure
-Results driven and solution oriented
Technical Competencies
-Strong Knowledge of Microsoft Office (Excel, Word)

Our client offers an exciting career with numerous oppurtunities to develop proffesionally within the organisation. If you want a career with a company that encourages thinking outside the box and welcomes new and fresh thinking then this is the role for you.


You can contact Michael Fallon @01-6965563

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