Celtic Careers are hiring again for this fantastic role!
I am hiring for an exceptionally organised, driven, Customer focused and efficient Customer Service Agent for a vacancy based in Dublin South West. The role is offered on a permanent basis with a salary of €24k.
This is the perfect role for someone who enjoys being consistently busy throughout the day with varying tasks. Along with proven customer service background, you will ideally have experience in the Insurance industry.
Your responsibilities will include answering incoming property, motor and medical assistance telephone calls, logging calls and updating the in-house software system. You will be dispatching 3rd party contractors or recovery agents. You will be making follow up calls on all property assistance cases ensuring customer satisfaction. You will be calling 3rd party recovery agents to ensure faults have been diagnosed relating to motor issues in each case.
You will work closely with your Team Leader and your team mates.
My client is an German company, nice team, nice offices, and lots of opportunity for progression!
The working week is 35 Hours over 7 days in rotating shifts.
If interested please apply via the link below. If I haven’t persuaded you yet that this is a really lovely company to work for, please feel free to call me for more information on 01-9695563 and I’m happy to give you more information – Michael Fallon in Celtic Careers.